Account:
a. All California customers must submit an valid California Re-Sale Number.
b. All sale term based on F.O.B. Walnut, California.

Payments:
a. We accept cash, company checks and major credit cards (VISA, Master card, American Express).  No personal checks will be accepted.
b. 1% Net 10/ Net 30 Days Open Term upon verification of credit status. Please request an Credit Application Form from one of our sales personnel.

Order Placement:
a. Minimum Order:  There is a $50 minimum order requirement for our stocked items. 
b. Shipping & Freight: We may ship via Freight Collect or Freight Pre-Paid. Cost of Freight will depend upon location of delivery. Please verify freight charges with our sales personnel.

Exchange & Returns: 
a. We will accept exchange/ return parts within 30 days after original invoice date.
b. All exchange/ returning parts must be in it´s original packaging carton with label intact.
c. All exchange/ returning parts must have RMA number from one of our sales personnel.
d. For returning parts, there will be an re-stocking charge of 15% of invoice amount.

Warranty & Disclaimer:
a. We warrant that all screws from us will meet or exceed ASTM specifications C-1002-89 and C-945-86.
b. CTG International LLC stand behind all products we sell. All information & recommandation shown on this website are based on industry standards. Specific usage conditions should be taken into consideration when specifying the correct fasteners. Due to actual application condition varies, we can not assume any liability for the use of this information.

Privacy Assurance:
CTG International LLC respect your privacy. Any information given by you in this website will only be used by us for correspondance purposes only. We do not share nor do we disclose your information outside of our company.